Privacy Policy

At Solitario Lab Grown Diamonds, we value the trust you place in us and are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, https://www.thesolitario.com/

We collect your personal data for the following purposes:

• Email Marketing & Telesales: We may use your email address and mobile number to send you personalised product recommendations, offers, and updates. These communications are based on:
• Your previous purchases
• Your browsing activity on our website
• Stated interests and preferences
• Operational Uses:
• To provide the services and products you have requested
• To troubleshoot technical issues
• To collect and process payments
• To gauge your interest in our offerings
• To keep you informed about special online and offline offers
• Personalised Experience:
• We may use your IP address and location data to deliver region-specific content and services.
• Demographic and behavioural data may be used to tailor your experience and improve our website functionality.

We may share the following categories of data with select third-party services to fulfil our obligations or enhance your experience:

• Your name, email address, and contact number
• Device details, IP address, and network information

We do not sell or rent your personal information to any third party for marketing purposes without your explicit consent.

Our website may contain links to third-party websites. Please note:

• These sites are governed by their own privacy policies.
• We are not responsible for the content, security, or privacy practices of these external sites.
• You are advised to review their privacy policies before providing any personal data.

Solitario Lab Grown Diamonds reserves the right to:

• Recover the cost of goods, legal fees, and charges arising from any fraudulent use of our site.
• Take legal action against individuals or entities engaging in fraudulent behaviour or violating our Terms and Conditions.

All disputes shall be subject to the exclusive jurisdiction of the courts in Pune, India.

We may update this Privacy Policy periodically. Any changes will be effective immediately upon posting on our website. Material updates will be communicated through appropriate channels.

We encourage you to review this policy from time to time to stay informed about how we are protecting your data.

For questions or concerns regarding this Privacy Policy, please contact us at contact@thesolitario.com.